Guide to Driver and Partner Fleet Management
This guide summarizes the rules and procedures for managing drivers on Transfeero.
1. General Principles
Capacity: Each Partner can include an unlimited number of drivers in their fleet.
Multi-partner: A driver can belong to multiple fleets simultaneously. A Partner's actions do not affect the driver's collaboration with other Partners.
2. How to Invite a Driver
Direct addition is no longer permitted. To add a driver:
Go to Fleet Management in your Partner dashboard.
Enter the driver's phone number and send the invitation.
The invitation will display as "Pending" until accepted or rejected by the driver.
3. Status Management (Active / Inactive)
Once the invitation is accepted, you can manage the driver's status:
Deactivation / Reactivation: You can deactivate or reactivate a driver at any time.
Independence: Deactivation blocks the assignment of your services, but does not impact the driver's operations with other Partners.
4. Driver-Side Management
Drivers manage their accounts independently. From their private area, they can:
Accept or reject invitations received from Partners.
View the list of Partners they currently work with.
Frequently Asked Questions (FAQ)
What happens if a driver rejects the invitation? The request expires. You can send a new invitation later.
Does deactivating a driver block them on Transfeero? No, it only affects your fleet.
How do I invite an already registered driver? Enter the phone number associated with their Transfeero account.
For any questions or assistance, please do not hesitate to contact our support team.